Case Study 1 (Improving returns for Private Equity owned global business)

  • Led global performance improvement program for US private equity owned education business to deliver sustainable improved returns on p/e investment

Case Study 2 (Operating model design and implementation)

  • End to end core business operations review and overhead cost reduction program for listed Commercial and Residential businesses.

Case Study 3 (Designing & Implementing new operating model)

  • Led strategically critical business remediation and transformation program portfolio for $750m NPAT mortgage business. End-to-end focus including product, distribution through operations and external parties (on and offshore. Resulted in fundamental changes to the business model, improved operational performance and recovery of damaged market reputation.

Case Study 4 (Designing & implementing new operating models)

  • Led program to determine and implement the go forward strategy for a $100m+ p.a. BPO and ITO outsourcing arrangement. Multiple program streams including Operations Strategy, Business Process outsourcing, IT outsourcing, Commercial and Legals. Resulted in fundamental changes to the business model and deal.

Case Study 5 (Aligning Operating Model to strategic agenda)

  • Assessed current and advised on future operating model for end to end operations of top Private Bank, to enable the strategic agenda.

Case Study 6 (Driving Performance Improvement)

  • Led program to transform business processes for listed insurance company, whilst reducing costs and returning business to sustainable profitability.

Case Study 7 (Global program governance and change management)

  • Managed the program office and supported the change management process for global business transformation program for leading insurance business.

Case study 8 (Managed the program office and supported the change management process)

  • Managed the program office and supported the change management process for global business transformation program for leading insurance business. Development of operating model to underpin and enable joint venture in Asia for global insurance business

Case Study 9 (Divesting & setting up new business)

  • Operationally separated business line from group parent, developed and set up new business operating model to enable effective day 1 trading as new ASX listed business post separation.

Case Study 10 (Developing and Implementing new Financial Services strategy for leading Australian retailer)

  • Undertook complete strategic review of Myer's Financial Services strategy, catalysed by end of term of 10 year credit card contract.  Reviewed all market opportunities, determined optimal direction, managed commercial negotiations and the implementation of go forward FS strategy.

Client Feedback

"We were delighted with the support and the flexible working style of Mackenzie & Noble. Their experience, pragmatic approach and results orientation were critical to us achieving the desired outcomes. The project has had immediate pay back. Annual savings are more than 20 times our investment in Mackenzie & Noble."